🔒 Your Privacy Matters to ku98

ku98 Privacy PolicyYour Data, Protected

At ku98, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it and how we keep it safe. We believe you have the right to know — clearly and honestly — what happens to your information when you use the ku98 platform.

256-bit SSL Encryption No Data Selling Secure Storage Bangladesh Players
Effective Date: 1 January 2025

Privacy at a Glance

Six Ways ku98 Protects Your Privacy

Here's a quick overview of how ku98 handles your personal data. The full policy follows below.

🔐
End-to-End Encryption

Every piece of data you send to or receive from ku98 is protected by 256-bit SSL encryption — the same standard used by banks and financial institutions worldwide. Your login credentials, payment details and personal information are encrypted in transit at all times. Nobody can intercept your data between your device and our servers.

256-bit SSL
🚫
We Never Sell Your Data

ku98 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes — ever. Your information is used only to operate your account, process your transactions and improve the ku98 platform. We share data with third parties only where strictly necessary for payment processing, identity verification or legal compliance.

No Data Selling
💳
Payment Credentials Not Stored

ku98 does not store your bKash, Nagad or Rocket account credentials on our servers. Payment processing is handled through secure, tokenised integrations with each payment provider. Your mobile banking PIN and account passwords are never visible to or stored by ku98 at any point during the deposit or withdrawal process.

Tokenised Payments
🎯
Minimal Data Collection

ku98 collects only the personal data that is genuinely necessary to operate your account and comply with our legal obligations. We don't collect data for the sake of it. If we don't need a piece of information to provide you with a safe, functional gaming experience, we don't ask for it. You can review what data we hold about you at any time by contacting support.

Data Minimisation
🗑️
Your Right to Erasure

You have the right to request deletion of your personal data from ku98 systems, subject to our legal obligations to retain certain records. If you close your ku98 account and request data erasure, we will delete all non-essential personal data within 30 days. Some data may be retained for longer periods where required by law, such as transaction records for financial compliance purposes.

Right to Delete
🍪
Transparent Cookie Use

ku98 uses cookies and similar tracking technologies only for essential platform functionality, session management and anonymous analytics. We do not use third-party advertising cookies or tracking pixels that follow you across other websites. You can manage your cookie preferences through your browser settings at any time without affecting your ability to use the ku98 platform.

No Ad Tracking

Summary: ku98 collects only what it needs, protects it with industry-standard security, never sells it and gives you full control over your own data. The sections below explain everything in detail. If you have any questions, contact us at [email protected].

1

Who We Are

ku98 is an online gaming platform operating at https://ku98.app, serving players primarily in Bangladesh. When this Privacy Policy refers to "ku98", "we", "us" or "our", it means the ku98 platform and its operating entity.

ku98 is the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how ku98 handles your data, you can reach us at [email protected] at any time.

Data Controller: ku98 — https://ku98.app — [email protected]

2

Data We Collect

ku98 collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party payment providers during transaction processing.

Category Examples Source
Identity Data Full name, date of birth, username Provided by you at registration
Contact Data Email address, mobile number Provided by you at registration
Verification Data Government ID, selfie photo Provided by you when requested
Financial Data bKash/Nagad/Rocket account number, transaction references Provided by you and payment providers
Technical Data IP address, device type, browser, session data Collected automatically
Usage Data Games played, bets placed, login times Collected automatically

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required for identity verification purposes and with your explicit consent.

3

How We Use Your Data

ku98 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account Management: To create, maintain and secure your ku98 player account.
  • Transaction Processing: To process deposits and withdrawals via bKash, Nagad and Rocket.
  • Identity Verification: To verify your age and identity in compliance with responsible gaming obligations.
  • Customer Support: To respond to your queries, complaints and support requests.
  • Fraud Prevention: To detect, investigate and prevent fraudulent activity, money laundering and other prohibited conduct.
  • Platform Improvement: To analyse usage patterns and improve the ku98 platform, games and user experience.
  • Legal Compliance: To comply with applicable laws, regulations and lawful requests from authorities.
  • Responsible Gaming: To monitor gaming behaviour and provide responsible gaming tools and interventions where appropriate.

No Spam: ku98 will only send you communications that are directly related to your account, transactions or platform updates. We do not send unsolicited marketing emails. You can opt out of non-essential communications at any time through your account settings or by contacting support.

4

Legal Basis for Processing

ku98 processes your personal data on the following legal bases, depending on the specific purpose of the processing:

  • Contract Performance: Processing necessary to fulfil our obligations under the Terms and Conditions you agreed to when registering — including account management, payment processing and customer support.
  • Legal Obligation: Processing required to comply with applicable laws — including identity verification, anti-money laundering checks and transaction record-keeping.
  • Legitimate Interests: Processing for fraud prevention, platform security and service improvement, where these interests are not overridden by your privacy rights.
  • Consent: Where we rely on your consent for any specific processing activity, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5

Data Sharing

ku98 does not sell, rent or trade your personal data. We share your data only in the following limited circumstances:

  • Payment Providers: bKash, Nagad and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies and security standards.
  • Identity Verification Services: Where required, we may share identity documents with third-party verification providers to confirm your age and identity.
  • Fraud Prevention Services: We may share data with fraud detection and prevention services to protect the platform and its players.
  • Legal Authorities: We will disclose personal data to law enforcement, regulatory bodies or courts where required to do so by law or valid legal process.
  • Business Transfers: In the event of a merger, acquisition or sale of the ku98 business, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

No Third-Party Marketing: ku98 never shares your personal data with advertisers, data brokers or any third party for marketing purposes. Your data stays within the ku98 ecosystem and its essential service providers only.

6

Data Security

ku98 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our security infrastructure includes:

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
  • Encrypted storage for all sensitive personal data at rest on our servers.
  • Strict access controls — only authorised ku98 personnel with a legitimate need can access personal data.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Continuous monitoring for suspicious access patterns and potential data breaches.
  • Secure, tokenised payment integrations — your payment credentials are never stored on ku98 servers.

In the unlikely event of a data breach that poses a risk to your rights and freedoms, ku98 will notify affected players as quickly as possible and take all necessary steps to contain and remediate the breach.

Your Role in Security: You also play an important part in keeping your account secure. Use a strong, unique password for your ku98 account, never share your login credentials and contact support immediately at [email protected] if you suspect any unauthorised access to your account.

7

Data Retention

ku98 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are as follows:

Data Type Retention Period Reason
Account & Identity Data Duration of account + 5 years Legal and regulatory compliance
Transaction Records 7 years from transaction date Financial record-keeping requirements
Customer Support Records 3 years from last interaction Dispute resolution and quality assurance
Technical & Usage Data 13 months from collection Platform analytics and fraud detection
Marketing Preferences Until opt-out or account closure Consent management

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8

Cookies & Tracking Technologies

ku98 uses cookies and similar technologies to make the platform work correctly and to understand how players use it. We use the following types of cookies:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking the platform.
  • Analytics Cookies: Used to collect anonymous data about how players navigate the platform — which pages are visited most, where players drop off and how long sessions last. This data helps us improve the ku98 experience. No personally identifiable information is included in analytics data.
  • Preference Cookies: Used to remember your platform preferences, such as language settings and display options, so you don't have to set them every time you visit.

ku98 does not use advertising cookies, retargeting pixels or any tracking technology that follows you across third-party websites. You can manage cookie settings through your browser at any time. Disabling non-essential cookies will not affect your ability to play games or manage your account on ku98.

9

Your Privacy Rights

As a ku98 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered email address and a description of your request.

  • Right of Access: You can request a copy of all personal data ku98 holds about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You can request deletion of your personal data, subject to our legal retention obligations.
  • Right to Restriction: You can ask us to restrict processing of your data in certain circumstances — for example, while a dispute is being investigated.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to processing of your data where we rely on legitimate interests as the legal basis.
  • Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time.

ku98 will respond to all valid data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

How to Submit a Request: Email [email protected] with the subject line "Data Rights Request" and include your registered email address and the specific right you wish to exercise. We will verify your identity before processing the request.

10

Children's Privacy

ku98 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on ku98, please contact us immediately at [email protected] so we can investigate and take appropriate action.

18+ Only: The ku98 platform is intended exclusively for adults aged 18 and over. If you are a parent or guardian and believe your child has accessed ku98, contact [email protected] immediately.

11

Changes to This Privacy Policy

ku98 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, we will notify registered players via email and/or an in-platform notification before the changes take effect.

The current version of this Privacy Policy is always available at /privacy-policy. The effective date at the top of this page shows when the current version was last updated. Your continued use of the ku98 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.

If you disagree with any changes to this Privacy Policy, you should stop using the platform and contact support to close your account and request deletion of your personal data.

12

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way ku98 handles your personal data, please get in touch with our support team:

  • Email: [email protected]
  • Subject Line: "Privacy Policy Query" or "Data Rights Request"
  • Live Chat: Available 24/7 via the ku98 platform
  • Response Time: We aim to respond to all privacy-related queries within 24 hours

For formal data rights requests, please include your registered email address and a clear description of your request. We will verify your identity before processing any request that involves access to or deletion of personal data.

We're Here to Help: Privacy can be complicated, but we're committed to making it straightforward for ku98 players. If anything in this policy is unclear, just drop us a message at [email protected] and we'll explain it in plain language.

🎮 Play Safely on ku98

Your Privacy is Protected — Now Join ku98 and Start Playing

Register your free ku98 account today. Your data is encrypted, never sold and fully under your control. Fast BDT payouts via bKash and Nagad, certified fair games and 24/7 support.

256-bit SSL Encryption No Data Selling 24/7 Support 18+ Only