Gaming on ku98 should always be fun — a form of entertainment, not a way to make money or escape problems. We provide every player with the tools, information and support needed to keep gaming enjoyable and under control. Your wellbeing matters more to us than anything else.
Tools Built for You
These tools are available to every ku98 player, free of charge, at any time.
Set a daily, weekly or monthly deposit limit on your ku98 account to make sure you never spend more than you're comfortable with. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing one is instant. You're always in control of how much goes in.
Daily / Weekly / MonthlyIt's easy to lose track of time when you're playing. ku98 lets you set session time reminders that pop up after a set period — 30 minutes, 1 hour or whatever works for you. When the reminder appears, you can choose to keep playing or take a break. It's a simple nudge that makes a real difference.
Custom Time AlertsA loss limit caps how much you can lose in a given period. Once you hit your loss limit on ku98, you won't be able to place further bets until the period resets. This is one of the most effective tools for keeping gaming within a budget you're genuinely comfortable with — set it once and let it work for you.
Budget ProtectionSometimes you just need a short break from gaming. ku98's "Take a Break" feature lets you pause your account for 24 hours, 48 hours, 1 week or 1 month. During this period, you won't be able to log in or place bets. Your account and balance are kept safe and you can return when you're ready.
24h to 1 MonthIf you feel that gaming is becoming a problem, self-exclusion is the most powerful tool available. You can self-exclude from ku98 for a minimum of 6 months or permanently. During self-exclusion, your account is fully blocked — no logins, no deposits, no bets. Contact [email protected] to activate self-exclusion immediately.
6 Months to PermanentYour full gaming activity history — deposits, withdrawals, bets placed and game sessions — is available in your ku98 account at any time. Reviewing your activity regularly is one of the best habits a responsible player can develop. Knowing exactly what you've spent and won keeps you grounded and in control.
Full TransparencyOur Commitment: ku98 is committed to responsible gaming. We believe that gaming should be a source of entertainment — never stress, debt or harm. Every tool on this page is free, available 24/7 and takes effect immediately. If you need help right now, email [email protected].
Responsible gaming means playing within your means, keeping gaming as entertainment and recognising when it stops being fun. At ku98, we define responsible gaming as a set of behaviours, habits and tools that help players stay in control of their gaming activity at all times.
For most players in Bangladesh, gaming on ku98 is a casual hobby — something to enjoy after work, during a break or on weekends. That's exactly what it should be. The problems start when gaming shifts from entertainment to something you feel compelled to do, or when you start chasing losses or spending money you can't afford to lose.
ku98 takes responsible gaming seriously because we genuinely care about the people who use our platform. We've built a full suite of responsible gaming tools directly into the platform — not hidden away, but easy to find and use. We also train our support team to recognise signs of problem gambling and to respond with empathy and practical help.
The Golden Rule: Only ever gamble with money you can afford to lose. If losing a bet would cause you financial stress, that bet is too big. Responsible gaming on ku98 starts with setting a budget and sticking to it — every single session.
Problem gambling can develop gradually — it doesn't always look obvious from the outside, and it can be hard to recognise in yourself. Here are some of the most common warning signs that gaming may be becoming a problem:
If any of these signs sound familiar, it doesn't mean you're a bad person — it means you may need some support. The responsible gaming tools on ku98 are a good first step, and our support team is always available to help without judgement.
Act Early: The earlier you recognise a problem and take action, the easier it is to address. Don't wait until things get serious. Use ku98's limit tools today, or contact [email protected] if you're concerned about your gaming habits.
Answer these questions honestly. If you answer "yes" to two or more, we strongly recommend using ku98's responsible gaming tools or speaking to our support team.
Have you ever spent more money on gaming than you planned to in a single session?
Have you ever tried to win back money you lost by continuing to play?
Have you ever hidden your gaming activity or spending from someone close to you?
Has gaming ever caused you to miss work, studies or important family time?
Have you ever felt anxious or irritable when you couldn't access gaming?
Have you ever borrowed money or used savings you couldn't afford to lose for gaming?
Do you find yourself thinking about gaming frequently when you're not playing?
Have you ever used gaming as a way to escape stress, sadness or other problems?
Two or more "yes" answers? Please consider setting deposit and loss limits on your ku98 account right away, or contact our support team at [email protected]. There's no shame in asking for help — it's the smart thing to do.
Setting limits on your ku98 account takes less than two minutes. Here's exactly how to do it:
Go to ku98.app and log in with your registered email and password. If you don't have an account yet, register for free — it only takes a minute.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
In the Account Settings menu, find the "Responsible Gaming" section. This is where all your limit tools are located — deposit limits, loss limits, session reminders and more.
Select the type of limit you want to set — daily deposit, weekly deposit, monthly deposit or loss limit. Enter the amount in BDT that you're comfortable with.
Click "Save Limit". Your limit takes effect immediately. You'll receive a confirmation email at your registered address. Remember: decreasing a limit is instant, but increasing one requires a 7-day waiting period.
Need Help Setting Limits? If you're having trouble finding the responsible gaming settings, contact our support team at [email protected] or use the live chat on the platform. We'll walk you through it step by step.
Self-exclusion is the strongest responsible gaming tool available on ku98. When you self-exclude, your account is completely blocked — you cannot log in, deposit or place bets for the duration of your exclusion period. This is a serious step, and we support every player who chooses to take it.
ku98 offers the following self-exclusion periods:
To activate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and include your registered email address and the exclusion period you want. Our team will process your request within 24 hours and send you a confirmation. During self-exclusion, you will also be removed from all ku98 marketing communications.
Important: Self-exclusion is a serious commitment. Once activated, it cannot be reversed before the exclusion period ends. If you attempt to create a new account during self-exclusion, please be aware that this is a violation of our Terms and Conditions and any winnings from such an account may be forfeited.
These are the habits that separate players who enjoy gaming long-term from those who run into problems. They're simple, practical and genuinely effective:
ku98 is strictly an 18+ platform. We have zero tolerance for underage gaming. Our registration process includes age verification steps, and we reserve the right to request identity documents from any player at any time to confirm they meet the minimum age requirement.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental access to ku98:
If you suspect that a minor has accessed or registered on ku98, contact us immediately at [email protected]. We will investigate and take immediate action, including closing the account and refunding any deposits made.
18+ Only — No Exceptions: Any account found to belong to a person under 18 will be closed immediately and all funds returned. ku98 takes underage gaming extremely seriously.
If you're struggling with your gaming habits, the most important thing to know is that help is available and asking for it is a sign of strength, not weakness. ku98's support team is available 24 hours a day, 7 days a week, and we treat every responsible gaming conversation with complete confidentiality and zero judgement.
Here's how to reach us:
Our support team can help you set limits, activate a cooling-off period, process a self-exclusion request or simply talk through your concerns. We're here to help — not to judge. Whatever you're going through, reaching out to us is always the right move.
We're Here for You: Gaming should add joy to your life, not take anything away from it. If it ever stops feeling that way, please reach out to us at [email protected]. We'll help you find the right solution — whether that's setting a limit, taking a break or stepping away entirely.
Join ku98 today and play with confidence. Set your deposit limits at registration, use our responsible gaming tools and enjoy Bangladesh's most trusted gaming platform — safely and on your own terms.